info@torse.co.uk | tel 0115 853 2120

About the Company

Introduction

TEST - CLOCK

Torse is one of the UK’s leading independent energy brokerage and consultancy organisations, having placed over 100,000 business energy contracts since 1994 and providing hundreds of ongoing clients with support for their billing, payments and contract obligations.

At Torse, we specialise in providing our clients with a professional, reliable and independent service, ensuring you gain the best gas and electricity prices based upon your energy consumption and projected usage. We pride ourselves in the exceptional customer service provided; efficiently dealing with any enquiries to ensure you're able to run your business without delay.

Torse have established significant and substantial working relationships with both clients and suppliers by maintaining a reliable, efficient and friendly attitude. It’s therefore no coincidence that over 96% of our customers return time after time.

Although a national organisation, our operations activity is centered in the heart of Nottingham. Torse have over 17 years experience in the energy market and have built up a solid foundation of staff that allows the business to thrive within a complex and often turbulent industry. Our employees are able to offer impartial, meaningful advice regarding all areas of business energy purchasing and its management.

In a complex and ever changing industry, it’s important that Torse are able to not just meet, but exceed our customers’ requirements.

Latest Torse Briefing - A summary of the energy market for businesses in the UK

History

Torse's beginnings go back to 1994 as a commercial support organisation, helping the evolving Yorkshire Electricity as it set-out to establish itself as a national player in the deregulated energy industry. Torse became an independent, full service energy brokers without being required to ‘dance to the drum’ of particular suppliers.

Swapping Sides

Torse believed the way forward was its ability to better support clients as the market evolved. At the end of 2003, the team parted company with Yorkshire Electricity to take on the challenge of providing a broader package of energy solutions, rather than promoting one particular suppliers' products and services.

Established Relationships

Whilst remaining a national organisation, the main support operations team is based in Nottingham. Torse has been able to build excellent working relationships with both clients and suppliers, by maintaining a reliable, accurate and friendly attitude. These characteristics have been a key contributor to placing over 100,000 contracts in 17 years and achieving a market leading customer retention rate of well over 90%.

Torse Promise

At Torse we strive to achieve the very best for our customers, that’s why we’ve outlined the Torse promise - a basis of what our existing clients have come to expect.

  • Independent Advice
    As an independent organisation, we favour no single supplier or organisation. We focus on providing clients with the best value contracts, that match your exact requirements.
  • Tailored Solutions
    We provide you with a solution tailored to your specific needs, both physical and financial – we will not attempt to sell you extra services that are unwanted and unneeded.
  • Peace of Mind
    We promise Torse's years of experience and expertise will ensure you're delivered a solution that exceeds your expectations.
  • Complete Transparency
    We provide a fully transparent service to our customers. Whether it be through pricing or the suppliers T&C’s - you can guarantee Torse will make you aware of any small print.
  • Sustainability
    It would be hypocritical for Torse to advise clients on energy efficiency without participating ourselves. Therefore we’ve committed to year on year reductions in energy consumption.
  • Client Management
    Our proactive client management team have become renound for finding issues before you're even aware of them. Friendly, efficient and professional service.

Suppliers

As an independent consultancy and broker, Torse work on a transparent and open basis with all their clients, issuing tenders to the major suppliers in the market.

  • British Gas LogoBritish Gas
  • Contact Natural Gas LogoContract Natural Gas
  • Corona Energy LogoCorona Energy
  • EDF Energy LogoEDF Energy
  • eon Logoeon
  • First Utility LogoFirst Utility
  • Gazprom Marketing & Trading RetailGazprom Marketing & Trading
  • Haven Power LogoHaven Power
  • npower Logonpower
  • Opus Energy LogoOpus Energy
  • Scottish and Southern LogoScottish and Southern Energy
  • Scottish Hydro Electric LogoScottish Hydro Electric
  • Scottish Power LogoScottish Power
  • Shell LogoShell
  • South Wales Electricity LogoSouth Wales Electricity
  • Southern Electric LogoSouthern Electric
  • Total LogoTotal

Affiliations

    CRC Energy Efficiency Scheme Logo

    Torse are registered CRC agents, handling CRC Registrations and Information Disclosures for some of the UK's leading organistaions. Torse Registered Agent Number: CRC4393565

    More Details


    Environmental Technology Centre Logo

    Torse have teamed up with the Environmental Technology Centre at University of Nottingham, a leading resource for technology transfer and specialised energy management advice.

    More Details

Get Adobe Flash player