Contract Process Overview and FAQ
Torse use a proven tendering process to ensure all operations run efficiently and your gas and electricity requirements are fully met whilst providing the best value. We work with our clients throughout the tendering process to ensure you're always aware of what stage we’re at.
Using our experience we provide advice and recommendations throughout the entire process, ensuring our clients have a smooth and fruitful supplier transition.
Letter of Authority
The Letter of Authority allows Torse to speak to your existing gas or electricity supplier(s) on your behalf. It is not a contract, it simply allows us to collect the relevant energy data to gain you the best prices available. At no stage is there a contract between Torse and our clients. Please click here to download the Torse LoA.
Confirming Contract
The Torse Supplier Management Team communicate with your supplier and ask them to confirm your existing gas or electricity contract details, including: contract end dates, termination notice, meter numbers and consumption figures. All account queries will be resolved.
Notice of Termination
A termination document (NoT) is issued by Torse for signature and served to the supplier, allowing you to retain the choice of supplier, even if you decide to stay with your current gas or electricity options.
Quotation
The tendering process begins, we ask suppliers to provide the most competitive gas or electricity rates based on your consumption. These are collated and presented as a quote, allowing full and accurate energy comparisons to be made. Recommendations are provided throughout.
Paperwork Issued
Contract paperwork is produced for signature. This must be returned prior to supplier deadlines, to enable Torse to secure the prices quoted. Once the prices are confirmed, we assist the supplier with registration and monitor progress of the supply transfer or contract renewal.