info@torse.co.uk | tel 0115 853 2120

Account Management

Service Overview

Torse Ltd offer a complete management service throughout the contract period, offering comprehensive support and assistance in managing your energy requirements.

We provide guidance and support throughout the tender and negotiation process, including resolution of all post-contract issues. The Torse client management team are available to provide advice and support on risk management, market intelligence, addition and removal of sites from a contract as well as the addition updating of meter details.

Benefits of Account Management

Comprehensive support

Support to meet requirements

365 days a year

Independent tailored advice

Expert consultation service

Focus on your business

Contact Torse on 0115 853 2120 or email info@torse.co.uk

Torse Experience

From 17 years of client management experience, Torse have developed an organisational structure that focuses on comprehensive support for all our clients throughout their respective contracts. With repeat business from 96% of our client base we are delivering quality results and meeting expectations.

Alongside our unrivalled client support, the introduction of significantly advanced systems has enabled Torse to provide a complete account management service for the duration of our clients' contracts. We utilise the latest software technology to create efficient billing and accounting systems.

The Torse Client Management team will keep you fully informed and updated of any changes to your account, they will also deal with cancellations and negotiate in any dispute that you may have with your suppliers.

As a registered Torse Client you will be informed by the client management team of any major changes in the market place that may affect your business. Energy is our field of expertise and Torse aim to take the hassle out of achieveing your energy requirements leaving you to focus on what’s important - running your business.

If you would like more information on Torse’s CRC Energy Efficiency Scheme services, please complete the below form and we will contact you as soon as possible.

You can also contact Torse by phone on on 0115 853 2120 or email us at info@torse.co.uk.

Detailed Summary

Account Support
  • Risk management including formulation and management of strategy
  • Market intelligence & and financial reporting
  • Addition and removal of sites from contract
  • Contracting new connections and changes of metering classification

  • Query Management
  • Billing and metering
  • Gas load factor and annual quantity
  • Electricity power factor and capacity

  • Energy Management
  • Liaison with specific consultant
  • Data provision for targeting and monitoring
  • Electricity Meter Operator(MOP)reviews
  • AMR and data collection services
  • Review of Authorised Supply Capacity (ASC)

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