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Are you using a domestic energy profile for your business? If so, there are considerable tax and insurance implications for your business. This article examines why these profiles exist, how to find out if you are using the wrong profile, what to do to change this and how a change would benefit the security of your future contracts.

Background

The original intention of all profiles was to structure pricing and consumption patterns to match the type of electricity usage. Simplistically 01 and 02 profile meters are intended for domestic properties whereas the commercial market starts off with 03 and 04 profiles, which are at the smaller end of business consumers and are typically ‘billed’ quarterly. 05 to 08 profiles inclusive are larger business consumers, billed monthly. There are still particular meters which might have upto 7 different rates based on time of day.The final profile the 00 or ‘half-hourly’ (the meter sends out via a radio signal, a reading every half hour). These are typically high use businesses. continue

To provide you with an overview of how the gas and electricity industry works, we have done some research and found this very media friendly video produced around 2 years ago [so a little out of date but the basic facts remain the same]. It explains the way the gas and electricity network works in relation to consumers and suppliers. Worth a viewing to get an overview of the subject matter.

Whilst liberalisation of the market is an imperfect method of improving the situation for both Business and Domestic customers, this along with some legislative requirements on the part of the government has shown some improvements. Some of the regulatory bodies discussed in the film were from a Business Energy Consumer fairly toothless in terms of addressing some of the hardline tactics of most suppliers. So once again Businesses need to be smart, manage their energy carefully otherwise it will cost!
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Double billing can occur when changing energy supplier and involves both the new and old supplier charging for energy usage in the overlap between the end of one contract and the beginning of another. In short, the user is paying for the same energy twice.

One of the major causes of this are incorrectly processed meter readings where the new supplier makes an estimate of usage but the old supplier, for whatever reason, does not receive them or does not process them correctly. This can lead to a final account figure missing on the old supplier’s system and therefore the old supplier will keep billing the customer until a final official reading has been logged in the system from the new supplier.

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This article discusses the two forms of payment you are likely to encounter when requested to pay for your energy – direct debit and cash cheque. It is worth noting the difference between the two processes and the additional costs incurred should you choose a cash cheque which increasingly less acceptable to suppliers and in some cases simply not an option.

Definitions

Direct Debit is the process of electronic payment from one bank account to another – this involves an agreement that the energy supplier has the authority to remove the appropriate billed amount from the client account. This transaction is different to a standing order because Direct Debit allows payments of different values. On the other hand, Cash Cheque is a term that is applied to the means of payment by which money is transfered to another bank account via cheque, cash or manual electronic payment – the onus is upon the client to pay the energy company as the energy company does not have the authority to automatically remove the appropriate credit.

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